Support

Help when you need it

Answers to common questions, quick-start guides, and a direct line to the team.

Getting started

Create an account, sign in on any platform, connect your first model.

Add a device

Use Auto-Configuration to provision plugs, cameras and sensors.

Choose a model

Managed, bring-your-own-key, or a fully local model.

Privacy & security

Understand where your data lives and what tools can access.

FAQ

Frequently asked questions

No. MyOTGO is a platform that connects AI agents, your apps, cloud and local models, MCP tools and real devices — the agent can control hardware and run tasks, not only chat.

Yes. Use a managed model, bring your own provider key, or run a model locally on your own machine or hub.

It doesn't have to. On-device AI runs face recognition, speech and language locally, and you can keep inference fully local.

Smart plugs and in-wall switches, security and outdoor cameras, temperature, humidity, motion, light and leak sensors, IR remotes, and the MyOTGO Hub.

Auto-Configuration: scan one new device and your existing devices and Hub join it to Wi-Fi and provision it — no per-unit passwords.

Native apps for Android, macOS, Windows and Linux, the web app, and iOS in TestFlight beta — plus the MyOTGO Hub.

Still stuck? Email hello@myotgo.com or contact us.